Privacy Policy

1. Who we are

This Privacy Policy describes how Salfom Technologies Canada Inc (“Salfom,” “we,” “us,” or “our”) collects, uses, and shares personal information when you use our websites and related services. Our Canada company is located at 114 Calm Waters Cres, Brampton, Ontario L6V 4S2, Canada.

We also operate through our India affiliate, Salfom Technologies Pvt Ltd, located at 1401, Tower 1, The Ananta Aspire, Patiala Road, Zirakpur, Mohali, Punjab, India 140603. Depending on the engagement, either entity may process information on behalf of the other as part of our dual-shore delivery model.

Products such as Vanopa and Salfom HRMS are products of Salfom Technologies, not separate legal entities.

2. Scope

This policy covers:

• Our marketing websites at salfom.com and salfom.ca (and related pages)
• Contact and support communications with us
• General information practices for our products Vanopa and Salfom HRMS (hrms.salfom.com)

Product accounts may also be governed by additional product terms or customer agreements. If a customer contract provides different privacy terms for a hosted deployment, that contract controls for that deployment.

3. Information we collect

Information you provide

• Name, email address, phone number, company name, and message content when you contact us
• Account registration and profile details if you create an account in Vanopa or Salfom HRMS
• Business configuration data you enter into our products (for example salon or organization settings)

Information collected automatically

• Technical data such as IP address, browser type, device type, operating system, and pages visited
• Approximate timestamps and referral information from standard web server logs
• Cookies or similar technologies required for site operation (see Cookies below)

4. How we use information

We use personal information to:

• Respond to inquiries and provide customer or product support
• Provide, secure, and improve our websites, services, and products
• Communicate about projects, demos, or account-related matters
• Detect, prevent, and investigate security incidents or abuse
• Comply with legal obligations and enforce our Terms of Use

We do not sell your personal information.

5. Sharing of information

We may share information with:

• Service providers who host infrastructure, send email, or provide security/monitoring tools under contractual obligations
• Our Canada and India group entities as needed to deliver services
• Professional advisors or authorities when required by law or to protect rights, safety, and security

We do not share personal information for unrelated third-party marketing.

6. International transfers

Because Salfom operates in Canada and India, personal information may be processed in both countries. We take reasonable steps appropriate to the sensitivity of the data and the nature of the transfer.

7. Retention

We retain personal information only as long as needed for the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and meet legal requirements. Retention periods vary by data type and context.

8. Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure; we continually work to improve our safeguards.

9. Your rights

Depending on applicable law (including Canadian privacy expectations such as PIPEDA principles), you may request access to, correction of, or deletion of personal information we hold about you, or ask questions about our practices. To make a request, email hr@salfom.com. We may need to verify your identity before fulfilling a request.

10. Children

Our websites and business products are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children for marketing purposes.

11. Cookies

We may use essential cookies or similar technologies required for the website to function (for example, security or session continuity). If we introduce analytics cookies in the future, we will update this policy and, where required, provide additional notice or choice.

12. Third-party links

Our site may link to third-party sites (including LinkedIn and product subdomains). Their privacy practices are governed by their own policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after an update constitutes notice of the revised policy for website visitors.

14. Contact

Privacy questions and requests:
Email: hr@salfom.com
Phone (Canada): +1-416-856-2091
Phone (India): +91-985566612

Salfom Technologies Canada Inc
114 Calm Waters Cres, Brampton, Ontario L6V 4S2, Canada

Salfom Technologies Pvt Ltd
1401, Tower 1, The Ananta Aspire, Patiala Road, Zirakpur, Mohali, Punjab, India 140603